Freight Delivery

Some larger items require freight delivery. An additional freight charge will be calculated, and you will be notified by e-mail to approve the additional charge to your credit card at the actual time of shipment. Heavy, Hazardous and oversized items will have an additional charge.

Shipping to an Alternate Address

If it is easier for you to have your order sent to your office or a neighbor, let us know. We can deliver wherever it's best for you. Please use the 'Notes' section during checkout to enter an alternate or preferred shipping address.

Freight Policy

Unless varied herein, shipping terms are FCA (as defined by International Chamber of Commerce Terms in effect at the time of order acceptance) closest U.S. airport or port of exit from TCP Global shipping warehouse, except Alaska, Hawaii and Puerto Rico, using local shipping point and routing of TCP Global's choice. All shipments are freight collect from TCP Global branch. Purchaser shall be responsible for obtaining insurance. At TCP Global's option, freight policy for certain export orders may be subject to special terms and conditions. If any item is backordered on an order qualifying for freight payment, that item will be shipped prepaid as Buyer's exclusive remedy. Title and risk of loss shall pass to Purchaser on delivery to the international carrier in the United States provided that if payment has not been made at the time of shipment TCP Global shall retain title (but not risk of loss) until payment has been made. If product is damaged in transit, Purchaser must file claim exclusively with airline, carrier, vessel and/or insurance company.


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