Export Policy

Export Sales, Freight, and Warranty Terms and Conditions

Order Acceptance

Purchaser acknowledges that no order shall be deemed accepted unless and until it is verified and accepted by TCP Global, Inc. or its United States subsidiaries(TCP Global) in a continental United States facility. Purchaser further consents that submission of its order shall subject Purchaser to the jurisdiction of the courts of the United States and the state of acceptance.

Prices Herein

Prices are net wholesale prices and are subject to change without notice. Market sensitive commodity type products such as some tools and seasonal items, refrigerant, and certain chemicals are priced according to current market conditions. No discounts off the wholesale price will apply to these products.

Credit Balance

Purchaser agrees that any credit balances issued will be applied within one (1) year of its issuance. If not applied or requested within one (1) year, any balance remaining will be subject to cancellation and TCP Global shall have no further liability.

Prompt Disposition

TCP Global will make a good faith effort for prompt correction or other adjustment with respect to any product which proves to be defective within warranty period. Before returning any product, Purchaser agrees to write or call the TCP Global branch or origin giving date and number of original invoice and describing the defect.

Product Suitability

Many countries and localities have codes and regulations governing sales, construction, installation, and/or use of products for certain purposes, which may vary from location to location. While TCP Global attempts to assure that its products comply with such codes, it cannot guarantee compliance, and cannot be responsible for how the product is installed or used. Before purchase and use of a product, Purchaser should review the product application and applicable codes and regulations to be sure that the product, installation, and use will comply with them.


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